After you have successfully sold a product and received payment for it, it is time to pack and ship the item to the buyer.
One way of getting repeat customers is by making sure the buyer receives the item on time and in excellent condition.
Online shoppers look closely at shipping costs and terms, as well as buyer satisfaction scores.
If you can provide accurate information about your shipping policies and practices, you will have a better chance of making a sale.
As an online seller, you have to be upfront as to the specific shipping services you will be using so that buyers will be able to see the shipping time and evaluate if it meets their needs.
Also specify your handling time and be sure to meet or beat it.
The more expensive shipping options allow tracking a package's progress, while delivery confirmation services merely notify the seller when the shipment has been received by the buyer.
They are also less expensive.
PayPal has a label printing solution that automatically sends the tracking or delivery confirmation number to the buyer.
This free service allows you to print shipping labels for sold items and you pay for the shipping using your PayPal account.
The item to be shipped must be appropriately packed in a box or bubble wrap.
You can qualify for substantial discounts on shipping costs if you use label printing.
The savings on shipping costs can be passed on to your customers.
As an added service, when labels are printed an email is automatically generated and sent to the buyer to inform them that the package is ready for shipment.
The delivery confirmation or tracking number is included.
Buyers appreciate knowing that their package is on the way.
You can also increase sales by selling in the global market.
Be clear about the countries you can ship to and make sure your quoted shipping cost is accurate.
Inform international buyers that they will be responsible for customs duties and taxes.
International shipping also takes more time.
You can simplify international shipping if you make use of Salehoo's wholesale dropshippers that make deliveries to international destinations.
Make use of the eBay Shipping Calculator to determine shipping costs to domestic destinations.
You have to know what kind of packaging you will be using for the item before listing it so you can accurately determine its shipping cost.
Shipping cost is usually a determining factor whether or not you will make a sale.
Do your best to keep shipping fees down, communicate with your buyers about the status of their orders and deliver the items as quickly as possible to customers.
You will earn positive ratings and get plenty of repeat customers by doing this.