How to Become a Certified SHIP Medicare Counselor in Arizona

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    • 1). Call the central State Health Insurance Assistance Program office at 602-542-4446 to receive an application by mail.

    • 2). Download the SHIP volunteer application on the Arizona Department of Economic Security website.

    • 3). Complete the application. Be sure to indicate the hours you're available to work. The shifts offered are from 8:00 a.m. to 12:00 p.m. and from 12:00 p.m. to 4:00 p.m. Monday through Friday. You can choose as many days as you wish.

    • 4). Provide an emergency contact and three personal references.

    • 5). Indicate whether you're available to attend a four-day training session before you begin working as a SHIP counselor. You must also attend in-service meetings occasionally.

    • 6). Fax the completed application to 602-542-6575. You don't have to pay a fee to apply.

    • 7). Mail the completed application to Arizona State Health Insurance Assistance Program/SMP, 1789 West Jefferson Street, Site Code 950A, Phoenix, AZ 85007.

    • 8). Call 7-1-1 if you need TTY/TDD services to apply.

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