How to Obtain Detailed Phone Records

• 1
  Examine the paper billing statement for usage details.envelope with effect image by Attila Toro from Fotolia.com
  
  Determine if you are looking for landline or cellular phone records. Review the paper billing statement. The bill usually has an itemized list of incoming and outgoing calls showing numbers dialed and calls received, the date and time of each call, how many minutes the call lasted, and the location of the other phone user.
  
  
• 2
  View recent phone bills online.computer image by Ewe Degiampietro from Fotolia.com
  
  Log in to your account online if the paper statement does not have a detailed phone record. Review the online options for viewing your phone bill. Find an option for viewing the detailed phone bill for the month in question.
  
  
• 3
  Contact customer support if you can not locate the records in question.telephone 4 image by Aussiebloke from Fotolia.com
  
  Call your phone company's customer support number if you are unable to find the information you need online. The phone number for customer support should be listed on the billing statement as well as on the online billing statement.
  
  
• 4
  Ask the customer service agent for assistance.customer support image by 26kot from Fotolia.com
  
  Ask a customer support representative for assistance in locating and viewing your detailed phone records.