Creating a Mailbox for a New User

• 1). Open the Exchange Management Console. By default, click "Start" and "All Programs." Go to "Microsoft Exchange Server 2007 (or 2010)," and click "Exchange Management Console."
  
  
• 2). Highlight "Recipient Configuration." Go to the "Action" pane, and click "New Mailbox."
  
  
• 3). Click "User Mailbox" on the Introduction page and then "Next."
  
  
• 4). Click "New User" on the User Type page and then "Next."
  
  
• 5). Complete the fields under "User Information." Fill out pertinent user information, such as the user's first and last name, logon name and password, and then click "Next."
  
  
• 6). Complete the fields under "Mailbox Settings." By default, the "Alias" field is the same as the user logon name. The "Managed folder mailbox policy" is optional. Click "Browse" to specify the mailbox database for the user. Organizations have different mailbox databases. For example, databases can be arranged per department, so choose the department mailbox under which the user appears. Click "Next."
  
  
• 7). Review the "Configuration Summary." Click "Back" if you need to make corrections. Otherwise, click "New" to create the mailbox.
  
  
• 8). Click "Finish". A status that says "Completed" means that the mailbox has been created successfully. If the status says "Failed," click "Back" to make any necessary changes.
  
  

Creating a Mailbox for an Existing User

• 1). Highlight "Recipient Configuration." Go to the "Action" pane, and click "New Mailbox."
  
  
• 2). Click "User Mailbox" on the Introduction page, and then click "Next."
  
  
• 3). Click "Existing User" from the User Type page, and then click "Add."
  
  
• 4). Select or find the user from the Select User page. Click "OK" and "Next."
  
  
• 5). Complete the fields under "Mailbox Settings." By default, the "Alias" field is the same as the user logon name. The "Managed folder mailbox policy" is optional. Click "Browse" to specify the mailbox database for the user. Organizations have different mailbox databases. For example, databases can be arranged per department, so choose the department mailbox under which the user appears. Click "Next."
  
  
• 6). Review the "Configuration Summary." Click "Back" if you need to make corrections. Otherwise, click "New" to create the mailbox.
  
  
• 7). Click "Finish." A status that says "Completed" means that the mailbox has been created successfully. If the status says "Failed," click "Back" to make any necessary changes.