Reclaiming a Hijacked Domain Through Your Registrar

• 1). Contact your domain name registrar. The registrar is the site where you originally registered your website such as GoDaddy.com or HostGator.com.
  
  
• 2). Provide the customer service representative with your account information so they can access your account and see your account history.
  
  
• 3). Explain to the customer service representative that you did not give anyone permission to transfer your domain to a new account.
  
  
• 4). Fill out all paperwork sent to you by your registrar. Typically, you will receive an affidavit to sign and other identifying paperwork to prove that the domain name was legally yours before the transfer. Please note that the required paperwork will vary from one registrar to another.
  
  
• 5). Wait for a response from your registrar. If the registrar does not secure back your domain in a reasonable amount of time, you will need to contact ICANN (Internet Corporation for Assigned Names and Numbers).
  
  

Using ICANN to Recover Hijacked Domains That Have Been Trademarked

• 1). Visit the ICANN Uniform Domain-Name Dispute-Resolution website to determine where to file your dispute. The ICANN List of Approved Resolution Providers can point you in the right direction.
  
  
• 2). Click on the provider for your region to find the correct dispute resolution process.
  
  
• 3). Fill out all necessary paperwork for the dispute resolution service provider you choose. The paperwork required will depend on which provider you choose.
  
  
• 4). Pay all associated fees to begin the process. A typical resolution fee will cost upwards of $2,000 and will take approximately two months to complete.
  
  
• 5). Continue filling out all documents sent to you by the dispute resolution service in a timely manner.