When the society is in transition, many of the existing guidelines have been unable to adapt to the development of new situation. As some government departments fail to do a good job in the supply of the public information and some experts, driven by their selfish benefits, lose their impartiality, this will affect the credibility.

The Government, experts, and media have once been seen as the most credible groups, but why the public no longer show much trust in them?

Generally speaking, the prospect and inextricably are linked to the process of social development. Wu zhongmin, Sociology professor at theCentralPartySchool, believes that at present,Chinais in a society in transition. There are multiple stakeholders and diverse interest patterns. At present, the old rules system has been unable to play a proper role, however, the new system has not been really established, and is still in a vacuum. Many of the original criteria have been unable to adapt to the new developments. Besides, the aspirations of the people have been significantly different from that in the past.  When the supplies cannot effectively meet the demands, the credibility would be undermined, and it will become inevitable that the confidence will decrease.

The mismatch between supply and demand is the clearest in the decline of the credibility of the Government. From the Government's supply, its importance to credibility is still insufficient. Bo Guili, dean of Public Management Research Centre of theNationalAdministrationAcademy, said that the mismatch could be reflected  by the not good performance of a number of government departments and local governments.

Bo Guili said that the key lied in that these government departments and local governments still defined the relationship between them and the people as the relationship between the supervisors and supervisees. Currently, some leading cadres, still show serious bureaucratic tendencies and have the sense of privilege even put their own special interest above public interests, competing with the people for profits, causing public dissatisfaction.

While the government's supply is insufficient, people's demand is on the rise. As society continues to progress, people have a higher demand for the degree of popular participation in public affairs and the public right of accessing to information. Because the information transmission channels are not clear, many people can not reflect problems through formal means and to promote the solution of the problem, therefore, some people, in desperation, express the demand on the network and express their dissatisfaction via the Internet. They will question the authenticity and fairness of the government behavior, which would directly lead to a sharp decline in trust in the government.