Greeting

• The basic Japanese phone etiquette for answering the phone is "Moshi moshi," i.e., "hello."
  
  

Honorifics

• Address Japanese people with honorifics at all times. The basic phone etiquette is to attach "-san" to the end of the person's surname: "Takada-san" or "Fujita-san."
  
  

Business Etiquette

• Always err on the side of formality for Japanese phone etiquette in business calls. Begin by stating the standard greeting phrase ("Moshi moshi"). Identify yourself and the reason for your call or name of the person you are trying to reach.
  
  

Ending the Call

• According to the Japan Times, the proper Japanese phone etiquette for ending a phone call is "Sore dewa, yoroshiku" ("Please remember me"). The other person then will say "Shitsurei itashimasu" ("I'm going to hang up now"). You then repeat "Shitsurei itashimasu" back to him, and hang up.
  
  

Warnings

• Using your cell phone while driving in Japan, or while in an airplane or hospital is illegal. It is also advisable to set your phone to silent mode and not engage in cell phone conversations while on subways or trains in Japan.
  
  

Tip

• The 911 number in Japan is 110 to reach the police, and 119 to reach the fire department or to call for an ambulance.