Avaya Business Support: What Types of Support Are Available?

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If you plan to implement a telephone network, but you need assistance from a provider of Avaya hardware and services to install and manage the system, your first step should be to locate a company that is certified to offer Avaya business support. A certified Avaya partner can offer several solutions for managing expenses and service needs associated with the system. If you require Avaya business support, one or more of the following options may be what you need.

Design and Installation

Many companies lack the capacity to design and install their own telephone network. Thankfully, these options are available from certified providers of Avaya hardware and services. A certified partner will design a system that coheres with the construction of your building and promptly install it. When you partner with a certified partner, design and installation are a breeze.

Hosted Telephone Solutions

A hosted phone solution provides you with excellent financial flexibility. The service provider owns the resources that comprise the phone system and maintains them for the length of the contract. If you need to implement a new telephone network as economically as possible, and reduce ongoing service costs, implementing a hosted solution is an excellent option.

Managed Telephone Solutions

A managed phone solution can also provide financial flexibility. The customer owns the resources that comprise the telephone network and pays the service provider to maintain them for the length of the contract. A managed solution is often a good option for companies that will use the phone system for a long period of time but need assistance maintaining telecommunication functions.

24/7 Remote Monitoring

24/7 remote monitoring is an arrangement in which the provider monitors the performance of the telephone network around the clock. Having your network monitored around the clock can help prevent network downtime that leads to a loss of productivity. Using elite diagnostic tools, the provider can resolve the vast majority of network problems and maintenance alarms remotely.

Conclusion

If equipping your company with a new phone system is contingent on receiving Avaya business support, be sure to contact a certified provider of Avaya hardware and services to explore your options. If minimizing cost without compromising service quality is a key concern, the solutions above are highly recommended. To discuss which forms of assistance your company needs to implement and operate a new phone system, contact a certified Avaya partner in your area today.
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