How to Use Deaf Telephone Service

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    • 1). Dial 7-1-1 from either a telephone or a TDD device.

    • 2). Give the operator the number you wish to connect to. Hearing-impaired individuals will type or speak the number. Hearing individuals speak the number.

    • 3). Communicate through the operator through speech or writing the initial message you wish to tell the call recipient.

    • 4). Wait while the operator connects you to the call recipient and delivers your initial message. Look at or listen to the response as the operator writes or speaks it to you, respectively.

    • 5). Respond to the operator. Wait while they communicate to the recipient and get back to you. Repeat this exchange until you are finished with the conversation and hang up.

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