Sending

• 1). Use brief but detailed subject lines. These save the recipient time.
  
  
• 2). Keep messages short and simple. Put all important information in the first paragraph.
  
  
• 3). Call or set up a face-to-face meeting if the information is critical, confidential or time sensitive.
  
  
• 4). Make it easy for people to respond to your messages. Get to the point, and let recipients know what action they should take.
  
  
• 5). Create lists or groups of addresses if you frequently send messages to the same bunch of people. For example, using a family group will ensure that everyone gets exactly the same news at the same time, so nobody is left out of the loop.
  
  
• 6). Avoid overusing or abusing people's addresses. Only send a message when you need to, and don't forward every joke that comes along.