How to Change Your Bank of America Visa PIN

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    • 1). Change your PIN securely by logging onto your account through the Bank of America website. On the right hand side sign in and select "Reset your PIN on card." (See Resources.)

    • 2). Call Cardholder Customer Service at 1-866-673-6577, 24 hours a day, seven days a week. Follow the prompts to reset your PIN or select to speak to representative. Note that the prompts are different depending on the location where you make the call.

    • 3). Go to a local Bank of America bank branch and request a PIN change from the teller or customer service representative. The local branch has access to your information to change your PIN and enable you to properly assign a new code.

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