How to Take the PUK Code Off
- 1). Contact your wireless provider. Verify your account information.
- 2). Explain to the representative that you cannot remove the PUK code restrictions from your phone. Write down the PUK code that the representative gives you.
- 3). Enter the PUK code into your phone. Press the "OK" button.
- 4). Enter your new PIN code twice. Press the "OK" button. Your phone will unlock.
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