Hiring a Pool Supply Company
For many people, installing and having a pool and patio is a lifelong aspiration. When you are finally able to get to that stage in life, choosing what kind pool to build, what furniture to put on the patio, and so on can feel overwhelming.
Fortunately, there are pool service companies that not only perform regular maintenance, but they also offer a wide range of pool and patio services, including pool maintenance, choosing the right patio furniture, and picking that decorative fire pit for your yard. Companies offering pool supplies in Torrance, CA, can assist your needs. But before you pick a company, here are five things to consider before signing a contract with any contractor.
Do They Have a Business License?
This may sound redundant, but the first step to finding a truly "professional" pool service company is at least a valid business license. If they don't, do not let them in your yard! Anybody could claim to be a professional by putting plenty of "bling" on the door of their truck.
Large Companies versus Small Companies
One big downfall to large pool companies is high turnover rates. Surprisingly, they also tend to hire inexperienced technicians that are unqualified for the job, and receive a minimal amount of training. However, they will likely have an established and successful reputation. Weigh these pros and cons when choosing between companies.
How's Their Customer Service?
How did they greet you when they answered the phone? Were they prompt for the first meeting? You need to hold the company to a very high standard from the very first service call. Pool service companies are always on their best behavior when trying to earn your business.
If they didn't answer the phone or promptly return your call, imagine how difficult it will be to get their attention when it's not convenient for them! Customer service must be their first priority. If they fail to be prompt and courteous when they are looking for your business, keep looking.
Do They Have Liability Insurance?
Pool maintenance might not sound risky, but then do you really believe a pool technician has never accidentally knocked a bottle of acid onto stained concrete? The cost of the repair will cost more than what that company will make from your business this year. If they don't have liability insurance, they may try to stick you with that bill! Be sure to check that they have it, and that the coverage is current.
Chemicals Not Included in Flat Rate
Most pool maintenance companies charge you a flat rate for their service. This rate should also include the cost of chlorine, acid, and so on. It is standard though that if they had to buy a specific chemical for your pool, they will charge you extra for that. However, you still shouldn't be regularly paying additional fees on top of your flat rate.
It's important to note that your research shouldn't be limited to what has been included in this article. Be sure to ask for references from your potential contractor and hear what other people have had to say about them. Be sure to investigate local companies offering pool supplies in Torrance, CA [http://www.torrancepoolandpatio.com/], to see what other services they offer, and what they are willing to do for you.
Fortunately, there are pool service companies that not only perform regular maintenance, but they also offer a wide range of pool and patio services, including pool maintenance, choosing the right patio furniture, and picking that decorative fire pit for your yard. Companies offering pool supplies in Torrance, CA, can assist your needs. But before you pick a company, here are five things to consider before signing a contract with any contractor.
Do They Have a Business License?
This may sound redundant, but the first step to finding a truly "professional" pool service company is at least a valid business license. If they don't, do not let them in your yard! Anybody could claim to be a professional by putting plenty of "bling" on the door of their truck.
Large Companies versus Small Companies
One big downfall to large pool companies is high turnover rates. Surprisingly, they also tend to hire inexperienced technicians that are unqualified for the job, and receive a minimal amount of training. However, they will likely have an established and successful reputation. Weigh these pros and cons when choosing between companies.
How's Their Customer Service?
How did they greet you when they answered the phone? Were they prompt for the first meeting? You need to hold the company to a very high standard from the very first service call. Pool service companies are always on their best behavior when trying to earn your business.
If they didn't answer the phone or promptly return your call, imagine how difficult it will be to get their attention when it's not convenient for them! Customer service must be their first priority. If they fail to be prompt and courteous when they are looking for your business, keep looking.
Do They Have Liability Insurance?
Pool maintenance might not sound risky, but then do you really believe a pool technician has never accidentally knocked a bottle of acid onto stained concrete? The cost of the repair will cost more than what that company will make from your business this year. If they don't have liability insurance, they may try to stick you with that bill! Be sure to check that they have it, and that the coverage is current.
Chemicals Not Included in Flat Rate
Most pool maintenance companies charge you a flat rate for their service. This rate should also include the cost of chlorine, acid, and so on. It is standard though that if they had to buy a specific chemical for your pool, they will charge you extra for that. However, you still shouldn't be regularly paying additional fees on top of your flat rate.
It's important to note that your research shouldn't be limited to what has been included in this article. Be sure to ask for references from your potential contractor and hear what other people have had to say about them. Be sure to investigate local companies offering pool supplies in Torrance, CA [http://www.torrancepoolandpatio.com/], to see what other services they offer, and what they are willing to do for you.
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