Tax Deadline Overload

• One of the known issues that hurt Turbo Tax users in the past is that the software gets overloaded around April 15. Many people wait until the last minute to file their taxes online. In the past, millions of users were unable to get their taxes filed by the deadline because of the overload on the system. The IRS extended the deadline in the past, but this is not guaranteed to happen every year.
  
  

State Return

• Turbo Tax does not include filing a state tax return in the package price. This adds to the total cost of using Turbo Tax and you may not realize the extra cost until after you start submitting your claim.
  
  

No Tax Advice

• When working with tax software such as Turbo Tax, it can be difficult to get help with questions that you may have about taxes. By comparison, if you file your taxes with the help of a tax professional, you can always consult with her about questions you may have. When you handle your taxes with the help of Turbo Tax, you will get limited assistance in this area.
  
  

Security Issues

• When you use online software, such as Turbo Tax, there is always a chance that your personal information is at risk. It is unlikely for someone to access your personal information, but this can happen. Security issues are something to consider since you are working online.
  
  

Importing Information

• One of the features that comes with Turbo Tax is the ability to import information from W-2's. For example, if you have a W-2 that you can access online, you can simply import it into the software. The problem with this function is that it does not always import the information correctly. Some fields show up as zeros instead of the actual data that was on the W-2. Since the importing function does not work reliably, it is generally advisable to enter the information by hand. If you have several W-2's or other documents, this can add to the total time required to complete the tax return.