Job Description

• Working within parameters established by the owner of the spa, directors set accommodation and service rates, administer funds for expenditures and ensure that specified standards for client services, food quality, maintenance and daily operations are met. Spa directors work with marketing managers, staff and media to coordinate public relations and promotion of the spa, services and products.
  
  

Qualifications

• Spa directors should have a working knowledge of management and business principles and considerable experience in leadership techniques, strategic planning and coordination of resources and employees. A solid background in retail sales is frequently a requirement for spa director employment. Directors should be capable of providing superior personal services including assessing the needs of a patron and evaluating client satisfaction. The position requires confidentiality and discretion in protecting the privacy of clients. Previous extensive experience in the hospitality or service industry is normally a employment prerequisite.
  
  

Training, Certification And Licensing

• Licenses, required certifications, education and experience requirements vary dependent on the state and spa services offered. Certificate programs require no specific prerequisites. Individuals who desire to pursue a career as a spa director often obtain a degree in holistic healthcare or hospitality management. Spa director positions also normally require a license in cosmetology, massage therapy, or aesthetics.
  
  

Salaries

• The Bureau of Labor Statistics advises that as of May of 2008, lodging or spa managers and directors earn an annual average income of $45,800. Spa directors in the middle 50 percent earned between $34,970 and $62,880. The highest 10 percent earned more that $84,270. In addition to typical benefits packages, many spa directors earn bonuses of up to 25 percent of their salary, based on the spa's profitability.