When you have been involved in a car accident and are intending to file a Massachusetts personal injury claim, adjustors from all of the involved insurance companies will start calling you.
You should handle the insurance adjustors with guarded communication, or avoid communication entirely by allowing your Massachusetts personal injury attorney to speak with them on your behalf.
What Will the Insurance Adjustor Ask Me? If you have just reported your accident, it is normal for the adjustor to contact you initially.
There are a few standard questions regarding a Massachusetts injury claim that the adjustor will ask.
You will always be asked about the place, date and time of your car accident.
You should answer these questions as accurately and concisely as possible.
You don't want to give the adjustor more information than is necessary.
The adjuster may also ask if they can record your conversation.
It's imperative that you do not allow them to do this as it can be used against you during your injury claim.
The insurance adjustor is also certain to ask about your injuries.
Be as general as possible when describing your initial injuries.
You can also say that detailed descriptions of your injuries will be forthcoming once you receive a full medical evaluation.
The adjustor will also ask if there were any witnesses.
Do not confirm or deny this.
You could say you are unsure at this time.
After you have answered these questions, the insurance company of the other driver has no good reason to continue calling.
However, the possibility of a Massachusetts personal injury claim may be enough to motivate the insurance adjustor to repeatedly call you with the sole intention of getting you to give them information that can damage or ruin your personal injury claim.
The Role of a Massachusetts Personal Injury Lawyer If you retain the services of a Massachusetts personal injury lawyer, you can inform the insurance adjustor that any communication will need to be arranged through your attorney and the adjustor should not contact you directly from this point on.
Your Massachusetts personal injury lawyer should handle any information that must be shared between you and the insurance adjustor.
It is an adjustor's job to coerce you into revealing information that will lessen your claim and prevent you from seeking the full amount of compensation you need and deserve.
Insurance companies train thousands of adjustors to perform these inquiries in order to protect their profits, but who is looking out for yours? This is where the services of a qualified Massachusetts personal injury lawyer can make all the difference.