Running a Medical Office Is Not As Easy As It Looks
Recent legislation changes have forced medical offices to bring their record keeping practice into the computer age.
Patients are more demanding than ever and insurance companies are looking for every reason they can to deny a claim.
Of course, there is the first duty of making sure the doctor has everything he or she needs.
A person has to wear many hats just to make the average day go off without a hitch.
One of the most significant changes in medical offices is the new requirement to have all records entered into a common database.
When you think about it, it is amazing that most doctors used handwritten charts all these years in order to track a patient's progress.
A person in charge of any medical office now has to coordinate the conversion of old files into computerized records while ensuring that new records are entered correctly.
The ability to handle the reception desk is an art by itself.
This often creates a very fine line between organization and total chaos.
It takes only one late-running appointment to throw off an entire day.
In addition to patients, there is also the chance of the odd salesperson showing up requesting time to introduce new products to the doctor.
All of this must be orchestrated like a fine symphony.
Insurance is obviously a big part of the day.
Whether lining up tests for patients, sending referral forms, or filling out the daily new patient paperwork, some type of interaction with the insurance company is required throughout the work day.
While there may be the temptation to lose patience with the representative, it is always in the office's best interest to keep that relationship flowing smoothly.
Of course, the most important aspect of running a medical office is in making sure the doctor is happy.
In order to do this, the doctor needs to focus on patients while the office manager deals with all the chaos.
In the middle of the chaos, the doctor will probably make excessive demands or find fault with the one thing that actually went wrong that day.
The office manager needs to take it all in stride or the whole day will fall apart.
Running a medical office may seem like a glamorous job, but it is in fact a lot of hard work.
You have to have the ability to juggle several jobs at the same time, all the while making sure the doctor is completely happy and able to see his patients without interruption.
However, while it is demanding, there is nothing more rewarding than having the doctor say "great job" on his way out the door.