How to Update the Software on Verizon Wireless Phones
- 1). Make sure your phone is powered on and that the battery is fully charged. The update will become corrupted if your phone loses power during this process.
- 2). Dial "*228" on your phone's keypad and press the green "Send" button. The button generally is located towards the right-hand portion of the keypad.
- 3). Place the phone to your ear and listen to the computerized voice prompts. Select the second option, when prompted, to update your phone's software. Stay on the line until you hear a beeping sound and are notified that the update has successfully completed.
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