Reduce Walking

• Start baking your next cake once you have picked up your first one.
  
  Until you have totally upgraded your shoes, walking to and from objects can eat up valuable time and in return lower your tips and customer happiness. Avoid any unnecessary movements or move to a spot while waiting for an action. For example, once you have handed a customer a menu, walk over to an available oven or one almost finished baking. That way you are ready to start baking their cake as soon as they make a decision. Then, wait there until the cake stops baking. If another customer comes in, hand him a menu after you picked up a baked cake and are on your way to the frosting machine.
  
  

Know Your Customers

• Different types of customers have different "personalities." Each one has a different level of patience and likes different TV channels and cake toppers. Your first two major types are very patient. First is the delivery man, followed by the granny (or old lady) in May. In June, the businessman makes his first appearance (you'll recognize him by his cell phone). He is moderately patient except when he is on vacation, then he is very impatient. The kid arrives in July and is very impatient. Luckily, he loves cupcakes and they will increase his mood (and hearts) considerably. The college student (redhead wearing green and purple) arrives in August. She is moderately patient like the businessman. A bride shows up as well, and she's extremely impatient. There are also four impatient holiday customers that only show up one month a year: Cupid arrives in February, the Easter Bunny arrives in March, Dracula arrives in October and Santa Claus in December. A food critic may also show up at some point. When he does, consider him a priority customer because if he leaves unhappy, you'll receive a bad review.
  
  

Pace Your Customers

• Wait to pick up the money to avoid making customers wait.
  
  In the beginning, you will likely be spending more time waiting on customers to arrive then the customers will spend waiting on you. However, after a few months, the pace gets quicker and you can have four very demanding customers in line. Use the money to slow down customer arrivals. Once a customer has paid, don't pick up the money. As long as it sits there, it takes up a place in line. Wait until you have an oven ready and available before picking up the money and letting a new customer in.
  
  

Plan Upgrades and Purchases

• The kitchen comes standard with one oven and one frost-o-matic. However, two additional ovens and Frost-O-Matics can be purchased. You can also purchase a cupcake oven, television, two topper machines, a display case and new shoes. Once purchased, all of these items can be upgraded. Additional ovens and Frost-O-Matics or new shoes will help you serve your customers faster. The topper machines increase the prices of your cake and help you make more money and reach your goal. The cupcake oven and the TV both help keep customers happy. The ovens are faster then the Frost-O-Matics, so keep purchasing/upgrading the Frost-O-Matic before the ovens, but alternate them (purchase a Frost-O-Matic, then an oven, then upgrade a Frost-O-Matic, then the oven, and so on).
  
  

Upgrade Items Based on Playing Style

• Upgrade depending on your own playing style and need. If you are good at multi-tasking, get several ovens and frosting machines. If you have trouble keeping orders straight, make the ovens and Frost-O-Matics faster before adding new ones. However, you should always get both topping machines before upgrading them since you have to purchase all four toppers before making them faster (and that takes a lot of money). For best results, save your game before each major purchase. That way you can go back and choose not to buy if it doesn't work out.
  
  

Ways to Use the Display Case

• The decorating case is one of the cheapest upgrades to buy and a great one to have in the beginning. While it can be used to set any mistakes you make, it can also be used to up your total. If you understand how to make multilayer cakes, go ahead and make one up in February or March the first year. Although no one will ask for one until the tutorial shows you how, customers will buy one if it is on display. Just be careful not to set a cake there too late in the day or else no one will buy it (and the cost is deducted from your total). Also, you should try to bake and frost a cake for the display case before the first customer arrives.
  
  

Serve Impatient Customers First

• Serve businessmen before delivery men because they are more impatient.
  
  If you have the option, serve your impatient customers first. This will ensure they don't leave unhappy and that you make the most money. However, this can get confusing. Remember, holiday characters, brides and businessmen are more impatient then delivery men and grannys.