HP 2350 Series Vista Problems
- There are simple solutions to problems involving the HP PSC 2350-Series All-In-One printer and Windows Vista.copy machine image by Mat Hayward from Fotolia.com
The HP PSC 2350-Series All-In-One printer serves as an Inkjet printer, a digital image copier and a 48-Bit color scanner, according to Hewlett-Packard's website. The HP PSC 2350-Series printer features vibrant true-to-life color prints, simple one-touch photo copies and a front-panel image editor for last-minute photo editing. There are solutions to three problems involving the HP PSC 2350-Series printer and the Windows Vista Operating System (OS). - Hewlett-Packard released a critical update for the HP PSC 2350-Series printer in April 2009 to fix a problem involving the HP PSC 2350-Series printer and Windows Vista. The update corrects a problem that causes the printer to attempt to re-install itself repeatedly when connected to a computer running Windows Vista, according to Hewlett-Packard's website. The fix also improves the printer's network reliability and status message system. Download the critical update from Hewlett-Packard's website and install it to your computer to fix these problems.
- Hewlett-Packard has provided a solution to a problem causing the HP PSC 2350 to print slowly on computers running Windows 2000, Windows XP and Windows Vista. To fix this problem, you must first determine whether the problem involves the printer's hardware or software. According to Hewlett-Packard's website, if your printer is printing at a rate slower than 30 seconds per self-test print, it is likely a software issue causing this problem. Load white paper into your printer's paper tray to prepare the device for a self-test print. Access the printer's Control Panel menu and select "Setup." Press "2" then "1" to print the self-test paper and time how long it takes to complete. If the self-test paper prints in approximately 30 seconds, you might need to re-install the HP PSC 2350's software driver. Access Hewlett-Packard's website to download the correct software driver according to your version of Windows Vista. If the self-test paper takes longer than 30 seconds to print, this problem might be caused by a faulty surge protector. Remove the printer's power supply from the surge protector and plug the printer directly into the power outlet. Preform another timed self-test print. If the speed of the self-test print took longer than 30 seconds, proceed to check your printer's print cartridges. Verify that all print cartridges are genuine HP brand print cartridges, as the HP PSC 2350 printer might not work with generic or non-HP brand cartridges. Verify that none of the cartridges are empty as well, as this might also cause the printer to print slowly. Preform another self-test print. If the self-test print still took significantly longer than 30 seconds to complete, you might need to perform a Hard Reset to revert your printer to its default settings to resolve this problem.
- The HP Print Diagnostics Utility was designed to diagnose and resolve problems that occur when using the HP PSC 2350-Series printer on a computer running Windows Vista. The HP Print Diagnostic Utility improves the printer's USB and network connectivity support, enhances the user-interface and provides updated diagnostics capabilities, according to Hewlett-Packard's website. Download the HP Print Diagnostic Utility from Hewlett-Packard's website and install it on your computer.
- If your HP PSC 2350 printer's Control Panel settings are in an incorrect or uncertain configuration, you can preform a Hard Reset to revert the HP PSC 2350 to its default configuration. Press the "Power" button to turn off the printer. Unplug the HP PSC 2350 from its power source and disconnect all data and connectivity cables from the printer. Reconnect the printer and turn the printer on to complete the Hard Reset.
Network Reliability and USB Connectivity
Slow Printing
HP Print Diagnostics Utility
Hard Reset
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