How to Tell If Remote Assistance is Installed on XP
- 1). Click the Windows "Start" menu and click "Run" to launch the command box.
- 2). Type "winver.exe" (without quotation marks) in the open box and press "Enter" to launch the "About Windows" box.
- 3). Locate the version of Windows XP you are using in the "About Windows" box. If you see "Windows XP Professional," remote assistance is installed on your computer. If you see "Windows XP Home," remote assistance is not installed on your computer. In Windows XP, remote assistance is only installed on the Professional edition.
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