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Some Philosophy on Customer Service For You Today

4
Before you act as if you know all there is about customer service, perhaps you might take in a bit of strategy, psychology and philosophy in the art of pleasing your customers. There is nothing easy about great customer service, and to achieve a mass number of raving clients takes work, it takes a t

Book Review: At Home In Mitford by Jan Karon

5
This is the first book in a series of 9, and my first time to read a book by the author. At Home in Mitford is a sweet story about a fictional town called Mitford where everybody seems to know everybody, and everybody helps everybody. The main character is Father Tim, the local Episcopalian rector,

Think and Grow Rich: A Review of a Timeless Classic Book on Success

2
Think and Grow Rich is a seminal classic book on success. Since 1937, many have benefited by the ideas and principles presented by the author, Napoleon Hill. Whether or not you decide to read it and it may be in your local library, that's up to you.

Wearing Chinese Glasses - How Not to Go Broke in Chinese Asia

7
Understanding the rules of Chinese communication comes from understanding Chinese culture and its origins. What makes Westerners uniquely different from our Chinese counterparts culturally is not our family values, our history, or even our Judeo-Christian religions, it is our philosophy that keeps u

Book Review: Once Bitten

5
If you read the previous Melanie Travis mystery, Unleashed, and you are like me, you were likely disappointed to see Melanie's fiance Sam take off for an undetermined time following his ex-wife's murder for reflection and what-not. Berenson, however, appeases us in Once Bitten by fulfillin

Hope For US

5
We are born into a life that has no meaning. Our lives are already played out and our destiny decided by the hand of godless men. The future is in our hands we but lack the power to change it. Our eyes are blocked by our own ignorance.

A Book Review of Pat McManus's "A Fine and Pleasant Misery"

2
This book review of "A Fine and Pleasant Misery" briefly discusses Patrick F. McManus's first compilation of humorous short stories. Other works by McManus are enumerated as well. If this review seems gushing, it's because the McManus tales have lifted my spirits during difficult

The Lost Secret

4
The history is filled with the legends and stories about lost reaches and mysteries. The literature work The Steganographick Collection is unique and unusual because it uncovers the lost legends and openly tells all the ...

"Extreme American Makeover" by Mitali Perkins - Good, Relaxing, Funny Story

3
A story of Sameera Righton, who is a Pakistani by origin but adopted by James & Elizabeth Righton. She is sixteen years old and has been living in America with her new parents ever since she turned 3. But she is not a typical American teenager. She is very different. She has a mind of her own, thoug

Review of "Influence - the Psychology of Persuasion" by Robert B Cialdini

4
I came across this book as it was mentioned in passing by a couple of Internet marketeers that I respect, and they were suggesting that it was a must read. Anyone involved in sales already will have come across this book as it is a seminal work and quoted and copied in sales training. Influence the

Self Confidence

2
One need not destroy self confidence, There may occur many incidences. You can remain true to your own conscience. You must react positively at once.

When Is Perfection Not Enough?

5
When is perfection not enough? When Angela finds her perfect man, the handsome, rugged Stavros, it seems like they are destined to marry and live happily ever after in his homeland of Greece. However, Angela's domineering father-in-law, Georgius, keeps interfering, and Stavros is torn between t

The 'Pickles Of History

4
What is history? Where does it start? Who writes it? Are there any super-human forces behind annals? Are they divine inspirations? The Bittersweet Reality of history in Salman Rushdie's novel "Midnight Children".

Barack Obama is a Good Writer

3
I began reading Obama's book Dreams From My Father with some skepticism. I thought he'd be another one of those authors taking advantage of his notoriety to get on the bestseller list.

Of Human Bondage

5
Of Human Bondage is a very enlightening study of human situation by Somerset Maugham. The novelist weaves a web of events around the main character, Philip who has lost his parents and is under the guardianship of his uncle, a vicar in a church. Philip is a complex character who tries his best to kn

Welcome Home by David Ravenhill

2
In his book "Welcome Home" David Ravenhill presents a fresh approach into the familiar parable of the prodigal son taken from the teachings of Jesus. Ravenhill depicts the parable in light of a contemporary family setting. The short fast moving chapters are used to show the parallelism of

Beginning Of The End

4
My heart pounds in my chest,<BR>The pain is so freaking intense.<BR>My skin goes ashen in color,<BR>And sweat starts to pour off of me.<BR>I grab my chest, to seize the pain;