Troubleshooting Solvent Printer Problems
- Make sure that the printer's computer connection cables are firmly placed into the ports, both at the computer tower and the printer itself. A loose connection can result in garbled information and nonsensical printing. If this doesn't help, then it's quite likely that the wrong drivers are installed in your computer. Go to the "Control Panel" on your "Start Menu" and select the "Printers and Faxes" icon. An icon representing your printer should be displayed. If the icon has an incorrect name displayed, then this confirms your drivers are the wrong ones. Right-click on the icon and delete the printer. Restart your computer, reconnect the printer to it and reinstall the printer's software using whatever discs came with it. It should work this time. If not, then the printer itself is misinterpreting the signals sent from the computer and should be replaced.
- It's possible that the printer has too much paper in its tray or feeder bin. Remove all the paper. If the printer stops making noise, insert half the original amount of paper back into the bin and print as usual. If the printer continues making noise with no paper in the bin, turn it off and open up the service panel to expose the printer head. Make sure that the ink cartridges are firmly locked into place and not sticking out as the noise indicates that the printer head is jammed and cannot traverse the length of the printer. If the ink cartridge is not the source, then there is likely paper or some other debris caught in the traverse gear of the printer head or stuck along the path which it travels. Clean both the gears and the printer pathway with a clean makeup brush or use canned air to blast it clean.
- Solvent printers use a combination of inks and solvents to prevent the ink cartridges from becoming clogged. This allows the printer heads to work faster than normal ink jet printers and produce even more vividly colored and highly detailed prints. The downside is that the ink cartridges on solvent printers empty themselves very quickly. If the print is faded or almost imperceptible, then the ink cartridges need to be replaced. If there are lines or smudges in the print, then the ink cartridges need to be cleaned and realigned. If you open the printer menu on your computer and choose the "maintenance" feature, it will display the options to have both done automatically. This should fix the problem. If not, then the printer heads are badly misaligned and must be seen to by a professional repair person.
Print is Nonsensical
Printer Emits Whirring and Grinding Noises
Print is Faded, Lined or Otherwise Poor Quality
Source...